Important Information on Microsoft Operating Systems
Relevance to Oracle|Hyperion Products
The support life cycle of the underlying operating systems on the servers that Oracle | Hyperion products are installed do not necessarily align with the support life cycle of the products. In turn, this may prompt organizations to migrate earlier than otherwise anticipated if only planning around the support life cycle of the product and not other core components such as the Operating System or the Database.
Key Facts to consider:
- The highest level operating system that Hyperion EPM version 11.1.3 supports is Windows 2003. Accordingly, Extended Support for Windows 2003 effectively ends July 15, 2015.
Windows 2000 Server
On July 13, 2010, Extended Support for Windows 2000 Server will end. The product will no longer be publicly supported after this date. Self-Help Online Support will be available for Windows 2000 Server after Extended Support for the operating system ends.
We advise customers who are running Windows 2000 Server to contact their Microsoft Sales Account Manager or Technical Account Manager to discuss migration plans.
Windows Server 2003 and Windows Server 2003 R2
Additionally, on July 13, 2010, Windows Server 2003 and Windows Server 2003 R2 will transition from the Mainstream Support phase to the Extended Support phase. Extended Support for Windows Server 2003 and for Windows Server 2003 R2 will be available until July 14, 2015.
We provide the following support during the Extended Support phase for Windows Server 2003 and Windows Server 2003 R2 at a supported service pack level:
- We will continue to provide security updates and paid support.
- Customers will continue to have access to all security updates and Self-Help Online Support options.
- Non-security hotfixes developed in the Extended Support phase are only available to customers who enroll in Extended Hotfix Support (EHS).
- Refer to http://support.microsoft.com/lifecycle/?p1=3198 for additional details
Windows Server 2008
Windows Server 2008 R2 customers will continue to receive Mainstream Support throughout the operating system’s five-year Mainstream Support phase until January 13, 2015, per the Microsoft Support Lifecycle policy.
These support transition dates are in line with the Microsoft Support Lifecycle policy for Business and Developer products.
The Microsoft Support Lifecycle (MSL) policy provides transparent and predictable information about the support lifecycle of Microsoft products. More information is available on the following MSL Web site: http://support.microsoft.com/lifecycle.